Business Development Executive ( Inside Sales )

About the role

Provide professional counselling to prospective students and help them select suitable programmes based on their interests and career goals. Respond promptly to enquiries through phone calls, WhatsApp, email, social media and walk-ins. Follow up with leads and guide applicants throughout the enrolment process.

Key responsibilities

Explain programme details, schedules, entry requirements and available payment options clearly

Achieve monthly enrolment, sales and conversion targets

Conduct outbound calls and maintain consistent follow-up with prospective students

Build positive relationships with students, parents, educational institutions and business partners

Support education fairs, roadshows, open days, webinars and promotional events

Maintain accurate lead and enrolment records in the CRM or company database

Work closely with the marketing and academic teams to improve lead quality and student experience

Prepare regular reports on enquiries, follow-ups, conversions and enrolments

Carry out other related duties assigned by the management

About you

Diploma or Bachelor's degree in Business Administration, Marketing, Education, Mass Communication or a related field

Fresh graduates are encouraged to apply; relevant experience in education counselling, telesales, student recruitment or business development is an advantage

Strong communication, interpersonal, negotiation and follow-up skills

Comfortable working with sales and enrolment targets

Able to communicate effectively in English and Bahasa Malaysia. Proficiency in Tamil or other languages is an added advantage

Proficient in Microsoft Office, Google Workspace and digital communication platforms

Self-motivated, organised and able to work independently and as part of a team

Willing to participate in education fairs or promotional activities, including occasional weekends when required

Benefits

Competitive basic salary with attractive commission or performance incentives

Training and career development opportunities

Supportive and collaborative working environment

Opportunities for career progression based on performance