Business Support Assistant

We are seeking a proactive and detail-oriented Sales Support Assistant to assist our Business Development team in all aspects of sales coordination and operational support. This role plays a key part in ensuring smooth communication with clients, efficient processing of transactions, and effective internal coordination.

Key Responsibilities:

Prepare, review, and process sales-related paperwork, including contracts, proposals, and purchase orders, ensuring accuracy and compliance with company standards.

Prepare and process payment vouchers for sales transactions, ensuring all details are accurate and align with company financial policies.

Prepare and submit claims related to sales transactions, ensuring all required documentation is complete, accurate, and submitted within the specified deadlines.

Update and maintain accurate records in the Customer Relationship Management (CRM) system, including client information, interactions, and sales activities.

Create, organize, and maintain sales documents, presentations, and reports to ensure they are up to date and accessible to the Business Development team.

Collaborate with the Business Development team to schedule meetings and track the sales pipeline.

Input data into the CRM and other systems, generate reports on sales activities, and provide insights to support decision-making.

Assist in drafting professional correspondence with clients, respond to inquiries, and ensure timely follow-up.

Identify opportunities to streamline administrative processes and improve efficiency within the sales support function.

Qualifications:

Education: Diploma in Business Administration, Marketing, or a related field (or equivalent experience).

Experience: 1-3 years of experience in sales support, administrative support, or a similar role.

Fluent in Mandarin, both spoken and written. (Required for communicating with Mandarin-speaking clients.)

Soft Skills & Expectations:

Strong organizational and time-management skills.

Excellent attention to detail and accuracy in documentation.

Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and SharePoint.

Strong written and verbal communication skills.

Ability to work independently and as part of a team.