Captain/Supervisor - F&B Resort

Full job description

Supervise and coordinate activities of dining room personnel

Ensure consistent high-level service and customer satisfaction

Manage staff schedules and handle operational logistics

Liaise between the kitchen and service areas to ensure smooth operations

Address and resolve guest complaints and concerns promptly

Maintain inventory and report needs for supplies and equipment

Train new employees and conduct regular staff meetings

Implement and monitor health and safety protocols

Participates in the recruitment, selection, and training of staff

Supervise and schedule food and beverage staff

Ensure customer satisfaction

Resolve customer complaints, as well as internal conflict amongst staff

Order and maintain inventory control costs

Oversee food service, and act as an expeditor, when necessary, to ensure the timely movement of completed food orders from kitchen to customer table

Job Types: Full-time, Contract

Pay: RM1,700.00 - RM2,200.00 per month

Benefits:

Free parking

Parental leave

Work Location: On the road