CRM Data Analyst

Job Description

This role is based in our Menara Skymind office.

We are seeking a detail-oriented CRM Data Analyst to join our Intelligence & Advisory business unit. This role is essential for maintaining the integrity and quality of our CRM database through systematic data acquisition, processing, and validation activities.

Key Responsibilities

Data Management & Quality Assurance

Acquire and cleanse data from CRM systems to ensure high quality and accuracy
Validate incoming data to meet established standards and criteria
Conduct comprehensive data profiling to identify and resolve data integrity issues
Identify, troubleshoot, and correct data anomalies and discrepancies in the CRM
Maintain thorough documentation of data sources, extraction processes, and flow diagrams