Customer Reception and PR Executive

Qualifications
-Candidates with experience in the hotel, restaurant or entertainment industry are preferred.
-Well-groomed, cheerful and professional.
-Possess good communication and interpersonal skills.
-Able to communicate fluently in English, other languages ​​a plus.
-Confident, outgoing and good at interacting with guests.
-Possess a high sense of responsibility and customer service awareness.
-Able to work shifts, including weekends and public holidays.
-Neatly groomed, disciplined and a team player.
-Positive attitude and able to work under pressure.

Job responsibilities
-Greet and serve guests politely and professionally.
-Assist with seating arrangements and ensure guests are comfortable.
-Build and maintain good relationships with guests and regular customers.
-Promote upcoming events, promotions, and special offers to guests.
-Coordinate with operations and public relations teams to ensure guests have a positive experience.
-Handle guest inquiries, feedback and complaints professionally.
-Show your brand image through your demean or and attitude.
-Assist in organizing and participating in company events or VIP gatherings.
-Oversee the reception area to ensure smooth operations and guest satisfaction.
-Complete other related tasks assigned by superiors