Customer Service Executive (Cantonese Speaking)

Requirements

Able to read/write in Mandarin
Spoken Cantonese is a MUST (Basic English is an advantage)
Minimum SPM
At least 3 years of experience in a CS role
Able to work independently
Good attitude and team spirit
Responsibilities

Respond to customers and partners about: Company’s products and service, Inquiries about pricing and Feedback and complaints
Maintain comprehensive knowledge of the company’s products and services to effectively assist customers and provide accurate information.
Be flexible and adaptable to changing customer needs, company policies, and technological advancements in the customer service field.
Gather customer feedback regarding products, services, and overall experience to provide insights for improving company offerings.
Benefits

Salary up to RM4,500 (including allowances)
Not required to sell
We provide EPF, SOCSO and, PCB
12 annual leave days, 14 sick leave days
Medical Claims
5 days work week, 2 days off
9 hrs work daily with 1 hour meal break
Rotational basis
Working for a listed HK logistics company
Office Location: Megan Avenue 2


Additional Benefits

5 Working Days
Allowance Provided
Training Provided