Customer Service Executive

Responsibilities:

To handle calls from customers, Dealers and salesman for outdoor services.

To obtain and examine all relevant information to assess the validity of inquiries and to determine possible causes, and to propose appropriate solutions.

To create job sheet in Navision.

To prepare monthly CSS report.



Requirements:

Experience in handling people and team(People management).

Strong communication skills, fluent in English.

Able to work independently, strong work commitment, trustworthy, good team player with excellent communication and interpersonal skills & vigilant on calls waiting and helpdesk enquiry.

Self-motivated, fast leaner, positive attitude, able to meet timeline and perform well under pressure.

Able to travel to Kepong (Taman Ehsan).