Customer Service Officer

Responsibilities

• Provide quality customer service at all times; greet customers in a professional, friendly and polite manner

• Proactively assist customers in an informative and helpful way on enquiries relating to their appointment bookings and follow-up promptly on customers’ requests

• Constant monitoring of the appointment system to maximize available appointment time

• Handle payment transactions and ensure accuracy of records

• To maintain and accurately file records and update client’s information

• Responsible for keeping the counters area clean and organized

• Assist with inventory management

• Any ad hoc duties requested by the center manager/operations executive



Requirements

· Preferably with experience in admin and/or customer service

· Positive attitude and good team player

· Good interpersonal skills with strong communication ability

· Good work attitude and willing to learn

· Able to work independently and as a team

· Computer Savvy and proficient in MS Office



Working Location

• Atria Shopping Gallery, PJ



Benefits

• High payout in commission with many incentive schemes to achieve your desired salary goals

• Medical, Dental and Personal Insurance Benefit

• Allowances

• Longevity Bonuses

• Staff discount for purchasing of products and treatment package

• Career growth and progression