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Customer Service - Permanent Night Shift
RM3,000-5,000[月薪]
全职 · 经验不限 · 高中及以下 · 吉隆坡-吉隆坡
立即沟通
年假奖金激励晋升机会牙医/配镜津贴
职位详情
语言要求： 英语/精通 ;马来语/精通
职位描述
About the Role
Join the team at SUTHERLAND GLOBAL SERVICES MALAYSIA SDN. BHD. as a Customer Service Sales (Trilingual Speaker - English + BM). In this full-time position, you'll be responsible for providing excellent sales, technical support and customer service to our clients. The role is based in Bangsar South, Kuala Lumpur.
What you'll be doing
Bilingual support in English and BM, be able to speak, write and read.
• Excellent verbal and communication skills (B2 English proficiency).
• Multi-tasking skills, showcased using several applications; experience working with CRM applications preferred.
• Technical savvy (understands or have used macOS vs. Android, Windows, etc.).
• Basic Microsoft Office (Outlook, Word, Excel) experience required.
• Call center experience preferrable.
• Negotiation skills, able to engage and reach agreements with the clients.
• Schedule availability.
• Restaurant industry familiarity preferrable.
Education:
• Possess minimum Diploma/Advanced Diploma, Bachelor’s Degree or any equivalent certificate in any field; and possibly considerably with at least Sijil Pelajaran Malaysia (SPM) holder with relevant work experience in a Contact Centre environment or customer service experience.
• Both Fresh Graduates and Experienced candidates are encouraged to apply.
Other Information:
1. Time: 9:00 pm to 1:00 pm (8 hours working + 1 hour break). (Permanent night shift)
2. Days: Monday-Sunday, Rotational Basis, including weekend & public holiday; 5 working days and 2 days off.
3. Mode: Work from office - Level 11, Tower 6, Avenue 5, The Horizon, Bangsar South, Kuala Lumpur, Malaysia. (No hybrid).
Office Location: Sutherland Office, Level 1 & 11, Avenue 5, Tower 6, Bangsar South (Touch N Go Building).
What we offer
10 days of annual leave/1 calendar year (on a prorated basis)
14 days of sick leave/1 calendar year (on a prorated basis)
Dental + optics allowance
Career path development
RM50 vending machine per month
Mental health welfare - up to 10 free consultations with counselor
Vacation program - subjected to manager's approval
Join the team at SUTHERLAND GLOBAL SERVICES MALAYSIA SDN. BHD. as a Customer Service Sales (Trilingual Speaker - English + BM). In this full-time position, you'll be responsible for providing excellent sales, technical support and customer service to our clients. The role is based in Bangsar South, Kuala Lumpur.
What you'll be doing
Bilingual support in English and BM, be able to speak, write and read.
• Excellent verbal and communication skills (B2 English proficiency).
• Multi-tasking skills, showcased using several applications; experience working with CRM applications preferred.
• Technical savvy (understands or have used macOS vs. Android, Windows, etc.).
• Basic Microsoft Office (Outlook, Word, Excel) experience required.
• Call center experience preferrable.
• Negotiation skills, able to engage and reach agreements with the clients.
• Schedule availability.
• Restaurant industry familiarity preferrable.
Education:
• Possess minimum Diploma/Advanced Diploma, Bachelor’s Degree or any equivalent certificate in any field; and possibly considerably with at least Sijil Pelajaran Malaysia (SPM) holder with relevant work experience in a Contact Centre environment or customer service experience.
• Both Fresh Graduates and Experienced candidates are encouraged to apply.
Other Information:
1. Time: 9:00 pm to 1:00 pm (8 hours working + 1 hour break). (Permanent night shift)
2. Days: Monday-Sunday, Rotational Basis, including weekend & public holiday; 5 working days and 2 days off.
3. Mode: Work from office - Level 11, Tower 6, Avenue 5, The Horizon, Bangsar South, Kuala Lumpur, Malaysia. (No hybrid).
Office Location: Sutherland Office, Level 1 & 11, Avenue 5, Tower 6, Bangsar South (Touch N Go Building).
What we offer
10 days of annual leave/1 calendar year (on a prorated basis)
14 days of sick leave/1 calendar year (on a prorated basis)
Dental + optics allowance
Career path development
RM50 vending machine per month
Mental health welfare - up to 10 free consultations with counselor
Vacation program - subjected to manager's approval
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工作地址
吉隆坡-吉隆坡 -Level 11, Tower 6, Avenue 5, The Horizon, Bangsar South, Kuala Lumpur, Malaysia
SUTHERLAND GLOBAL SERVICES MALAYSIA SDN. BHD.
500-999人
5个热招岗位
特别申明：
- 熊猫招聘严禁用人单位和招聘者用户做出任何损害求职者合法权益的违法违规行为，一旦你发现此类行为，请立即向熊猫招聘投诉举报。
