招聘中
复制链接
Customer Service(Indonesian & Mandarin)
RM3,000-5,000[月薪]
全职 · 1-3年工作经验 · 大专 · 吉隆坡-吉隆坡
立即沟通
可远程办公年假晋升机会牙医/配镜津贴医疗福利
职位详情
语言要求： 英语/精通 ;马来语/精通 ;中文/良好
职位描述
About the role
We are looking for Customer Service representatives who are fluent in Indonesian, Mandarin and English to join our dynamic team at SUTHERLAND GLOBAL SERVICES MALAYSIA SDN. BHD. Based in Bangsar South, Kuala Lumpur, this full-time customer service role will see you providing exceptional support to our clients across a variety of channels.
What you'll be doing
Maintains customer records by updating account information.
Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller.
Ability to present, persuade and communicate effectively.
About 90% voice in Indonesian & Mandarin + 10% chat/email in English.
What we're looking for
At least Diploma with experience.
Requires good English skills, and excellent in Mandarin and Indonesian speaking.
Able to read and write in Indonesian, Mandarin and English.
Minimum 2 years of experience in a customer service or call center environment.
Familiar with Oil and Gas industry is an added advantage.
Preferable Immediate starter.
Only open to native Indonesian speakers with at least 2 years of full-time working experience (passport validity should be more than 2 years) or local Malaysian candidates with native or near native Indonesian skills.
Working time & mode
Time: 24/7 (8 hours + 1 hour break)
Days: Rotational Basis - including weekends & public holidays; 5 working days and 2 days off
Mode: permanent WFH (Bangsar South, Malaysia). WFO only for new hire training + nesting, about 1 month.
We're business as usual on Public Holidays and employees get paid based on Public Holiday rate during PH days.
We require 100% attendance during the training and nesting and in general New Hire is not allowed to take leave in the first 6 months(Probation Period).
What we offer
10 days of annual leave/1 calendar year (on a prorated basis)
14 days of sick leave/1 calendar year (on a prorated basis)
Dental + optics allowance
Career path development
RM50 vending machine per month
Mental health welfare - up to 10 free consultations with counselor
Vacation program - subjected to manager's approval
We are looking for Customer Service representatives who are fluent in Indonesian, Mandarin and English to join our dynamic team at SUTHERLAND GLOBAL SERVICES MALAYSIA SDN. BHD. Based in Bangsar South, Kuala Lumpur, this full-time customer service role will see you providing exceptional support to our clients across a variety of channels.
What you'll be doing
Maintains customer records by updating account information.
Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller.
Ability to present, persuade and communicate effectively.
About 90% voice in Indonesian & Mandarin + 10% chat/email in English.
What we're looking for
At least Diploma with experience.
Requires good English skills, and excellent in Mandarin and Indonesian speaking.
Able to read and write in Indonesian, Mandarin and English.
Minimum 2 years of experience in a customer service or call center environment.
Familiar with Oil and Gas industry is an added advantage.
Preferable Immediate starter.
Only open to native Indonesian speakers with at least 2 years of full-time working experience (passport validity should be more than 2 years) or local Malaysian candidates with native or near native Indonesian skills.
Working time & mode
Time: 24/7 (8 hours + 1 hour break)
Days: Rotational Basis - including weekends & public holidays; 5 working days and 2 days off
Mode: permanent WFH (Bangsar South, Malaysia). WFO only for new hire training + nesting, about 1 month.
We're business as usual on Public Holidays and employees get paid based on Public Holiday rate during PH days.
We require 100% attendance during the training and nesting and in general New Hire is not allowed to take leave in the first 6 months(Probation Period).
What we offer
10 days of annual leave/1 calendar year (on a prorated basis)
14 days of sick leave/1 calendar year (on a prorated basis)
Dental + optics allowance
Career path development
RM50 vending machine per month
Mental health welfare - up to 10 free consultations with counselor
Vacation program - subjected to manager's approval
相似职位
助理税务经理
Jun
RM5,000-8,000 [月薪]
全职 · 5-10年工作经验 · 学士 · 吉隆坡
Winstar Aluminium Manufacturing Sdn Bhd
Customer Service Representative
Smilepayz
RM5,000-8,000 [月薪]
全职 · 1年以内 · 学历不限 · 吉隆坡
Smilepayz
Admin Executive (Customer Services Officer) - Work from Home
3E ACCOUNTING PTE LTD
RM3,000-5,000 [月薪]
全职 · 经验不限 · 学历不限 · 吉隆坡
3E ACCOUNTING PTE LTD
Account Executive (Outsourcing Accounting) (KL/Selangor/Johor/Penang) WFH Remote
3E ACCOUNTING PTE LTD
RM3,000-5,000 [月薪]
全职 · 经验不限 · 学历不限 · 吉隆坡
3E ACCOUNTING PTE LTD
工作地址
吉隆坡-吉隆坡
SUTHERLAND GLOBAL SERVICES MALAYSIA SDN. BHD.
500-999人
5个热招岗位
特别申明：
- 熊猫招聘严禁用人单位和招聘者用户做出任何损害求职者合法权益的违法违规行为，一旦你发现此类行为，请立即向熊猫招聘投诉举报。
