Delivery Engineer ICT

Project Implementation – Work closely with cross-functional teams and perform installation, testing and commissioning to site acceptance testing or the full Cx testing on our Systems and Solutions, including live load migrations when applicable.

Incident Management- manage and provide support including attending call-outs when activated, adhering to the service level agreements.

Documentation – ensure incidents are documented and accurate documentation of process,

Conduct training for customer and internally to the service tech in improving their skills and knowledge.

Conduct site assessment, generate proposal and cost sheet.

Be point of contact on technical and quality improvement between the customer, internal team and regional office.

Plan and assign tasks for Service technicians and subcontractors.

Coordinate with customer and perform time & materials services or any ad hoc services upon instruction from Supervisor.

Perform standby duties 24x7.

Required:

Degree/ Diploma in Electrical Engineering or relevant discipline

Skills:

Technical/ Professional skills:

Required:

Experiences preferably in 2 or more of the followings, Electrical, Power Supply Systems (DC Chargers/ UPS/ Batteries) for Telecom and Data Centre.

Experiences in Controllers and familiar with Modbus/ SNMP protocols.

Ability to read single-line and schematic diagrams.

Possess IT networking knowledge.

Possess valid driving license.

Personal skills (traits, attributes):

Energetic and able to work at outdoor or construction sites.