E-Commerce Assistant / Executive

Qualifications
-Minimum education: SPM or above
-Proficient in Mandarin (able to speak and write is advantage), English, and Bahasa Malaysia
-Fresh graduates are encouraged to apply
-Experience in managing e-commerce platforms (Lazada, Shopee, TikTok, Big Seller)
-Able to analyze data and provide actionable insights
-Strong problem-solving skills and attention to detail
-Able to work independently and meet deadlines
-Good interpersonal and communication skills
-Basic knowledge in photo or video editing tools (e.g. Canva, Photoshop)
-Experience in following and updating SOPs to ensure consistency and efficiency

Job responsibilities
As an E-commerce Executive, you will be responsible for:
-Shooting: Shooting Product and uploading to the online platform
-Creating Product Listings: Crafting and managing product listings on various e-commerce platforms to ensure accuracy, completeness, and attractiveness.
Sales Performance Monitoring: Analysing sales data to identify trends, opportunities for growth, and areas for -improvement, ensuring we meet our sales targets.
-Campaign and Promotion Management: Overseeing the company's presence on e-commerce platforms, including planning and executing campaigns and promotions, and optimizing performance.
-Competitor Analysis: Monitoring competitors' e-commerce activities, pricing strategies, and promotional efforts to identify opportunities and threats. Implementing strategies to maintain a competitive edge.
-Strategy Development: Contributing to developing e-commerce strategies and initiatives to drive business growth by evaluating market trends and consumer behaviour.
-Content Creation and Optimization: Creating and optimizing content for product descriptions.
-SOP Management: Following established Standard Operating Procedures (SOPs) and updating them as necessary to ensure efficient and effective operations.
-Customer Relationship Management: Build good relations with customers and reply to customer messages to ensure we are giving good service and maintain our customers.
-Online Marketing: To arrange Online join campaigns to boost our company and products.
-Manage stock: Check stock quality, check stock balance and manage update online platform and place order