E-commerce Manager – Marketplace Growth & Analytics

E-commerce Manager – Marketplace Growth & Analytics

RM6,000 – RM8,000 per month
Bukit Mertajam, Penang | Full-Time | On-Site

About DS Plastic Innovations

DS Plastic Innovations Sdn. Bhd. is strengthening its E-commerce operations and is looking for an experienced manager to lead marketplace growth across Shopee, TikTok Shop and Lazada.

This is a hands-on management position for someone who understands both the commercial and analytical sides of E-commerce.

You will lead marketplace performance, advertising, campaigns, product analysis and team execution while helping management build a more structured, data-driven E-commerce operation.

What You'll Be Doing

Marketplace Growth & Analytics

Develop marketplace growth plans and performance targets.
Analyse performance by platform, shop, product, SKU and campaign.
Investigate changes in traffic, conversion, sales, AOV, cancellations and returns.
Identify weak-performing shops and products and implement recovery plans.
Prepare management reports with root causes, recommendations, owners and deadlines.

Advertising & Campaigns

Manage Shopee Ads, TikTok Shop Ads and Lazada Sponsored Solutions.
Monitor ROAS, ACOS, advertising spend and attributed sales.
Scale strong-performing advertisements and reduce inefficient spending.
Plan double-date, payday, mid-month and other marketplace campaigns.
Develop vouchers, bundles, add-on deals, cross-selling and upselling mechanics.

Products & Marketplace Operations

Monitor product listings, pricing, stock availability and account health.
Identify high-potential, declining and slow-moving products.
Coordinate listing and promotional improvements with Marketing and Design.
Analyse TikTok Shop affiliate and creator performance.

Leadership

Lead and develop the E-commerce team.
Establish clear responsibilities, KPIs, reporting processes and SOPs.
Coordinate closely with Management, Marketing, Design, Warehouse, Production, Purchasing and Accounts.
What We're Looking For
3–5+ years of relevant E-commerce or marketplace experience.
1–2+ years of leadership, supervisory or project-lead experience.
Strong hands-on Shopee experience is required.
Marketplace advertising and campaign experience.
Strong analytical and commercial mindset.
Strong Excel or Google Sheets skills.
Able to explain not only what changed, but why it changed and what should be done next.

Advantageous:

TikTok Shop and Lazada experience
BigSeller
Power BI / Looker Studio
SQL
Affiliate / creator management
Multi-shop marketplace experience
What We Offer
RM6,000 – RM8,000 per month
5-day work week
Monday–Friday, 9:00 AM–6:00 PM
RM600 annual medical reimbursement
30% staff purchase discount
Free parking
Professional development opportunities
Opportunity to build and improve a structured E-commerce department
Career progression towards Head of E-commerce / Head of Digital Commerce

Work Arrangement: On-Site
Probation: 3–6 months

Apply Now

Please submit your updated résumé together with your current salary, expected salary and notice period.

Candidates are encouraged to highlight measurable marketplace sales, advertising, conversion or performance improvements achieved in previous roles.