E Commerce Manager

Job Descriptions:

Marketing

Optimizing internal workflows to increase efficiency, identifies roadblocks and opportunities to grow e-commerce business.

Work closely with enabler agencies to plan and implement online activities, promotions to drive traffic and sales.

Manage partners e.g. ecommerce enabler, digital marketing agency, and oversee tendering, review agreements, negotiate fees, manage performance, resolve disputes, customer inquiry management, content creation, pricing changes, store banner management, promotional activities implementation and submission etc.

Prepare and oversee all e-store promotion copy writing and VMD request. Schedule off-site advertisement and prepare copy writing.

New brand expansion launch planning. Liaise and co-ordinate with HQ for new launch / plan.

Propose and execute new ideas to enhance the customer’s shopping experience and engagement.

Conducting market research and analysis. Stay up-to-date with industry trends and competitive landscape to identify new opportunities and optimize performance.

Analyze data or insights eg: sales result, consumer online purchasing behavior and competitor information to identity current e-commerce trend.

Derive strategies and action plan to increase traffic, acquire new customers, increase conversion rate to meet revenue and growth targets.



Stock and Inventory Fulfilment

Oversee all inventories and materials pertaining to Ecommerce processes.

Work closely with the Brands team to ensure products arrive on time for campaign or launches.

Follow up with SCM team to consolidate stocks and assist in planning E Commerce promotion booklet and ensure sufficient stocks for brand.com and business partners.



Job Requirements:

Bachelor's Degree in areas of Information Technologies (E-Commerce), Business Administration in E-Commerce, or equivalent graduate-level degree.

At least 5 Year(s) of working experience in E Commerce is required for this position.

Proficiency in Bahasa Malaysia, Mandarin and English to effectively communicate with our diverse client base and stakeholders.

Strong time management skills with the ability to prioritize tasks effectively.

Good analytical, communication & interpersonal skills.

Positive, energetic, focused and interested in building a career with a fast growing organization.