Executive, Customer Service (Direct Retail)

Job Description

Attend to all manner of customers’ queries, purchase and renew of insurance.

Ensure all requests from customers are attended within the Service Level set by the company.

Provide insurance quotation and policy to customers.

Assist Departmental Head in handling customer’s feedback.

Perform administrative tasks.

Job Requirements

Degree / Diploma holder in any discipline.

1 - 2 years of working experience. Fresh graduates are welcome to apply.

Good command in English communication both in written and verbal.

Good communication, interpersonal and people management skills.

Good knowledge in MS Office applications.

Benefits

Medical, Education Support, Dental Vision, Insurance Coverage, Car and Housing Loan Interest Subsidy, Hybrid Workplace (depends to nature of role), Birthday Leave, Long Service Award, Company Annual Dinner, Sport Club.