Executive, Export Sales Support

Key Responsibilities:

Handle the entire export sales process, from lead generation to order fulfillment, ensuring timely and efficient deliveries to international clients.

Develop and maintain strong relationships with local/international customers, understanding their needs and ensuring high levels of customer satisfaction.

Work toward achieving and exceeding sales targets in export markets by identifying new business opportunities and expanding market reach.

Prepare and manage all necessary export documentation such as invoices, bills of lading, certificates of origin, and customs declarations to ensure smooth shipping processes.

Conduct research on international markets, identifying trends, opportunities, and potential risks to aid in the development of sales strategies.

Negotiate pricing, terms, and conditions with international customers, ensuring profitability while maintaining competitive positioning.

Collaborate with the logistics and supply chain teams to ensure timely dispatch and delivery of goods to international destinations.

Ensure compliance with international trade laws, regulations, and customs requirements in all export activities.

Provide post-sale support, handling customer queries, resolving issues, and ensuring ongoing communication regarding order status and deliveries.

Job Requirements

Diploma or Bachelor's degree in Business Administration, International Trade, Economics, or a related field

At least 1–3 years of experience in sales support or export coordination; fresh graduates are welcome to apply. Knowledge of export logistics and documentation will be an added advantage.

Good command of spoken and written English. Fluent in Mandarin is a plus.

Proficiency in Microsoft Office tools and familiarity with CRM systems.

Collaborative team player with problem-solving skills, detail-oriented and multitasking abilities.