F&B Team Member

Key Responsibilities:

· Welcoming customers, informing them about specials or new items, answering questions, and accepting orders and payments.

· Preparing foods, such as sandwiches or baked goods, and grinding and blending coffee beans, brewing coffee and tea, and serving items to customers.

· Packaging food and beverages for sale.

· Selling coffee and tea blends and brewing equipment, highlighting the differences between items, and educating customers about brewing methods.

· Cleaning and restocking work and dining areas, emptying trash and sanitizing equipment and utensils.

· Learning about brewing methods, beverage blends, food preparation, and presentation techniques to improve food quality.

· Updating signage and displays to attract customers.

· Taking inventory and replenishing items in display cases, at tables, or behind the counter.

· Working as part of a fun, high-energy team.

· Adhering to all food safety regulations and quality controls.



Requirements:

Fresh Graduates are welcomed to apply.

Strong interest in retail business.

Skilled in making coffee.

Able to work on shift-based role (6 days a week, 7.5 hours a day)

Strong knowledge of F&B operations, customer service, and safety regulations is an advantage.

Must-Haves:

Customer-first (centric) mindset, with a passion for delivering great service.

Proactive and self-driven, with a hands-on approach to problem-solving and a strong desire to excel in a leadership role.

Strong interpersonal, negotiation, and communication skills to build lasting relationships.

Always curious and innovative, with a pulse on changing consumer trends in F&B.

Skills:

Strong communication and team collaboration skills.

Comfortable conversing in both English and Malay.

Solid understanding of food safety and hygiene regulations