Food & Beverage (F&B) Attendant

THE JOBSCOPE
-Greet and attender customers to their tables
-Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)
-Prepare tables by setting up linens, silverware and glasses
-Inform customers about the day’s specials
-Up-sell additional products when appropriate
-Communicate order details to the Kitchen Staff
-Check dishes and kitchenware for cleanliness and presentation and report any problems
-Arrange table settings and maintain a tidy dining area
-Deliver checks and collect bill payments
-Carry dirty plates, glasses and silverware to kitchen for cleaning
-Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties)
-Follow all relevant health department regulations
-Provide excellent customer service to guests

REQUIREMENTS
-Endurance to stand and walk for long hours
-Customer Service Skills
-Physical Strength, Physical Stamina
-Attention to cleanliness and safety
-Attention to Detail
-Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment
-Attentiveness and patience for customers
-Active listening and effective communication skills
-Teamwork, Ability to Work Under Pressure
-Availability to work in shifts including weekends
-Excellent coordination skills

QUALIFICATIONS
-High School or diploma; additional qualifications will be a plus
-Only for Malaysian Citizen