General Manager (Food & Beverage) - Mandarin Speaker

Strategic Planning & Execution
-Develop and implement business strategies to achieve company’s overall goals. (e.g. revenue growth, store expansion, market share improvement)
-Identify new business opportunities, potential locations, and market expansion strategies.
-Connect with parties in China to ensure smooth coordination in sourcing, product development and operational support.

Operational Management
-Oversee daily F&B operations of all outlets to ensure high standards of food quality, service, hygiene, and customer satisfaction.
-Analyse key metrics (e.g., table turnover rate, average transaction value, sales per square foot) to develop optimization strategies.
-Monitor industry trends and competitors to maintain a competitive edge.

Financial Management
-Manage the outlet's Profit & Loss (P&L) statement, aiming to meet or exceed budgeted sales targets and control costs effectively.
-Monitor and manage food cost percentage with a strong focus on portion control, waste reduction, and accurate ordering.
-Control manpower cost percentage through effective scheduling, productivity monitoring, and management of overtime.

Team Leadership & Development
-Lead, train, and motivate management teams to achieve performance targets and uphold the company’s values.
-Foster a culture of accountability, professionalism, and high performance.
-Conduct regular performance reviews, provide constructive feedback, and identify training and development needs for staff.

Quality & Compliance
-Ensure adherence to company quality standards across all outlets.
-Conduct regular inspections to verify compliance with food safety, hygiene, and operational SOPs.
-Stay updated on regulatory requirements and ensure all licenses and permits are valid.

Requirements
-Bachelor’s degree in Hospitality Management/Business or equivalent.
-Minimum 8 years F&B management experience, preferably in multi-outlet operations.
-Proven track record in business growth and operational management.
-Significant experience with Chinese cuisine and/or seafood operations is highly desirable.
-Excellent leadership, communication, and interpersonal skills.
-Fluent in English and Mandarin.
-Ability to travel between outlets and work flexible hours, including weekends and public holidays as required.

"We are seeking candidates proficient in Mandarin to effectively communicate with Mandarin-speaking clients."