HOUSEKEEPING SUPERVISOR (MALAYSIA)

Responsibilities
Responsibility : 1) Inspects work for conformance to prescribed standards of cleanliness, conduct inspections, monitoring and checking on daily cleaning service, washroom hygiene service and waste disposal services etc. 2) Prepares cleaning products and equipment, also monitor par stock on the toilet tissue, hard soap and other general hardware item. 3) To oversee daily cleaning issue & rectify the problem to prevent re-occurrence. 4) To supervise a number of cleaners and to make sure that the building that one supervise is always in clean and good condition without any hazard that could injure the staff. 5) Maintain all inventory and equipment, and ensure proper storage. 6) Report maintenance faults and damage to machines, furniture and fittings in all areas of the building to the building management. 7) Familiar with cleaning chemicals. 8) Assist the Operation Executive in establishing and maintaining pest control and sanitation works schedules for all areas in DXN Cyberville. 9) Patrol all floors to insure good work flow, checking housekeepers times and encourage them to up their pace if they are lagging. 10) Schedule shifts and arrange for replacements in cases of absence. 11) Establish and educate staff on cleanliness, tidiness and hygiene standards. 12) Motivate team members and resolve any issues that occur on the job. 13) Respond to complaints and special requests. 14) Participate in large cleaning projects as required. 15) To assist Operation Executive to complete report with regards to maintenance and service providers performance. 16) To supervise and monitor service providers and contractors on field. 17) To assist and work together with Operation Executive to complete the defect findings during Defect Liability Period (DLP).

Requirements
Requirement : 1) Minimum of 3 years of experience in housekeeping operations. 2) Strong knowledge of cleaning techniques, equipment usage, and industry-specific cleanliness standards. 3) Excellent communication skills, with the ability to communicate effectively with staff, management, and guests. 4) Customer service-oriented mindset, ensuring guest satisfaction and addressing concerns professionally. 5) Familiarity with health and safety regulations related to cleaning chemicals, equipment, and hazardous materials. 6) Experience in training and developing new housekeeping team members. 7) Budget management skills and the ability to manage inventory and expenses effectively.
Additional Information
Country: MALAYSIA
Department: (CYBERVILLE)OPERATION
Work Location: DXN CYBERVILLE, JALAN TEKNOKRAT 1, CYBER 3, 63000 CYBERJAYA, SELANGOR
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