IT & Data Assistant

About the Role
This role provide techinical and operational support to the IT department by assisting in system maintenance, data management, and IT-related projects. You will work closely with the IT Executive to support the company's internal systems, troubleshoot technical issues, and assist in data analysis and reporting to improve business operations.

Key Responsibilities:
- Assist in maintaining and supporting the company's IT systems and infrastructure.
- Provide first-level technical support to internal users for hardware, software, and system-related issues.
- Assist in testing, monitoring, and maintaining the company's internal portal and applications.
- Perform data entry, date validation, and data analysis to support business operations.
- Prepare reports, dashboards, and business data for manegement.
- Coordinate with external IT vendors and service providers.
- Maintain IT documentation, user guides, and system records.
- Assist in system implemnetation, enhancements, and process improvements.
- Support system backup, security, and user access management.
- Provide IT support during company events, training sessions, meetings, and seminars to ensure the smooth operation of all IT-related equipment and systems.
- Perform any other duties and responsibilities as assigned by Management from time to time.

Qualifications & Requirements:
- Diploma/Degree in Information Technology, Computer Science, Information Systems, Data Analytics, or a related field.
- Minimum 1-3 years of relevant working experience in IT support, system administration, or a similar role.
- Proficient in computer systems, Microsoft Office applications, and general IT troubleshooting.
- Familiarity with datbases, Power BI, Python, or data analysis/reporting tools will be an advantage.
- Good knowledge of computer hardware, software, networking, and system maintenance.
- Strong analytical, problem solving, and troubleshooting skills.