IT ERP Executive

Benefits

Reputable company

EPF, SOCSO and EIS contribution

Group Personal Accident Protection

Group Hospitalization Scheme

Outpatient Treatment

Dental Subsidy

Annual leave

Miscellaneous leaves (i.e Compassionate, Wedding, Examination, Calamity etc)

Compassionate Token

Birthday Gift

Wedding Cake

Staff Purchase Discount

Parking Subsidy



Job Requirements

Bachelor’s degree in IT, Computer Science, Business Administration, or a related field.

Additional certifications in inventory systems, ERP, or IT support are a plus.

2-3 years of experience supporting inventory management systems, ERP solutions, or similar applications. (Supply chain/ WMS/ Finance).

Experience in troubleshooting technical issues, system integration, and user support.

Familiar with SQL (queries, joins, filters) and Excel (Power Query, Pivot, XLOOKUP).

Understanding of system integration (POS, procurement, finance) is an advantage.

Strong knowledge of Microsoft Office Suite (Excel, Word, PowerPoint).

Exposure to SSRS or SSIS reporting is an advantage.

Knowledge of retail or outlet inventory processes is highly desirable.

Familiar with manufacturing or food industry operations preferred (FEFO, shelf life, allergens, lot/batch, recall readiness).

Applicants must be willing to work in Kota Damansara, Petaling Jaya.

Full-Time position(s) available

Monday - Friday



Job Descriptions

Operations & User Support

Act as the first-line support (L1/L2) for ERP users—troubleshoot transactions or posting errors, workflow rejections, access issues, and configuration gaps.

Document all issues in a ticketing system; escalate unresolved cases to Assistant Manager (ERP) or vendor (L3) with clear logs and steps to reproduce.

Assist in user account setup, access management, and ensuring proper segregation of duties.

Monitor daily ERP batch jobs, integration syncs (e.g., POS/WMS/Finance), and ensure timely resolution of failed jobs.

Respond promptly to support tickets or urgent instructions from superiors or key users, including after working hours when required during month-end closing, production downtime, or project deployment.

Data Management & Reporting

Maintain and verify master data for items, vendors, BOMs, price lists, bins, and users.

Prepare and validate data uploads using templates and scripts (Excel, CSV, SQL).

Develop and maintain simple SSRS reports or ad-hoc SQL queries for tracking inventory, GRN, and costing.

Assist in reconciliation between ERP data and external systems (e.g., Power BI, POS, Finance systems).

Project Implementation & UAT

Support ERP enhancement or rollout activities: prepare test data, execute test scripts, and document results.

Participate in UAT (User Acceptance Testing) and post-go-live support (“hypercare”).

Coordinate with internal users and vendors during change deployment and ensure successful cutover.

Maintain version control and documentation of ERP changes and configurations.

Project Implementation & UAT

Support ERP enhancement or rollout activities: prepare test data, execute test scripts, and document results.

Participate in UAT (User Acceptance Testing) and post-go-live support (“hypercare”).

Coordinate with internal users and vendors during change deployment and ensure successful cutover.

Maintain version control and documentation of ERP changes and configurations.