IT Internship

Responsibilities:
•⁠ ⁠Technical Support: Assist in troubleshooting and resolving hardware, software, and network issues.
•⁠ ⁠Help Desk: Respond to user inquiries and provide technical support via phone, email, or in-person.
•⁠ ⁠System Maintenance: Assist in the maintenance and updating of IT systems, including software installations and updates.
•⁠ ⁠Documentation: Maintain accurate records of IT issues and resolutions in the help desk system.
•⁠ ⁠Inventory Management: Help manage IT inventory, including hardware and software assets.
•⁠ ⁠Project Assistance: Support IT projects and initiatives as needed.

Qualifications:
•⁠ ⁠Currently pursuing a degree in Information Technology, Computer Science, or a related field.
•⁠ ⁠Basic understanding of computer hardware, software, and networking principles.
•⁠ ⁠Experience with Windows and Mac operating systems is preferred.
•⁠ ⁠Familiarity with common office software and tools (e.g., Microsoft Office).
•⁠ ⁠Basic knowledge of network configurations and troubleshooting would be an added advantage.
•⁠ ⁠Good verbal and written communication skills.
•⁠ ⁠Ability to troubleshoot and resolve technical issues effectively with guidance
•⁠ ⁠Ability to work well in a team environment and collaborate with colleagues.
•⁠ ⁠Customer service orientation with good interpersonal skills.