IT Manager

Key Responsibility:

IT Strategy

Develop and execute the Group’s IT strategy in alignment with overall business goals.

IT Operations Oversight

Oversee all IT operations, including network infrastructure, system administration, cybersecurity, and business applications, ensuring smooth and secure operations.

Software Development & Automation

Lead both in-house and outsourced software development projects to enhance business efficiency and improve the customer experience.

Identify opportunities for process automation to minimize manual workloads and optimize operational efficiency.

IT Budgeting & Vendor Management

Prepare and manage the annual IT budget in line with company objectives.

Evaluate, negotiate, and manage vendors for software, hardware, and IT services.

Technology Evaluation & Implementation

Research and recommend emerging technologies that support business growth and innovation.

Ensure system scalability, cybersecurity, and seamless integration across platforms.

Collaboration with Heads of Business (HOBs)

Partner with HOBs to understand operational requirements and translate business needs into effective IT solutions and service delivery.

Provide technical advisory for strategic business initiatives.

Data Protection & Disaster Recovery

Ensure company compliance with PDPA and relevant data security standards.

Maintain, review, and periodically test disaster recovery and business continuity plans.

Develop employee awareness and best practices for data protection and cybersecurity.



Experience / Requirements:

Bachelor’s Degree in Information Technology, Computer Science, or related field.

Master’s degree or relevant certification (CISM, PMP, ITIL, or AWS/Azure certification) is an advantage.

Minimum 7-10 years of IT experience, including experience in a managerial or leadership role.

Proven track record in managing enterprise systems (ERP, CRM, finance systems, travel management systems preferred).

Hands-on experience in digital transformation, process automation, or software project delivery.

Strong understanding of cloud computing, cybersecurity and data governance



Technical Knowledge / Skills:

Strong expertise in IT systems, including ERP, CRM, finance systems, and travel management systems.

Experience in digital transformation, automation, and software development.

Excellent problem-solving and analytical abilities.

Proactive mindset with a focus on modernizing systems and driving technology adoption.

People Knowledge / Skills:

Strong leadership, team management, and mentoring abilities.

Strategic thinking with business and financial acumen.

Ability to manage multiple projects and coordinate with diverse stakeholders.

Excellent communication and interpersonal skills.