IT Manager

Responsibilities

Setup Execution & Documentation

Participate in IT infrastructure planning during facility construction phases (design review, FITout,FAT/SAT)
Coordinate with general contractors, electrical consultants, and low-voltage subcontractors for IT scope
Set up on-premises IT server rooms, including rack layout, power distribution, cooling, and cable management
Deploy and manage server environments, including Active Directory, DNS, DHCP, file/print services, and backup solutions
Maintain comprehensive and accurate as-built documentation, network diagrams, system inventories, and standard operating procedures (SOPs)
Ensure all infrastructure documentation meets ISO 27001 requirements for traceability and audit readiness Server Infrastructure
Set up on-premises IT server rooms, including rack layout, power distribution, cooling, and cable management.
Deploy and manage virtual server environments.
Install and maintain Active Directory, DNS, DHCP, filing/printing services, and backup solutions.
Network Architecture & Deployment

Design and implement IT networks, including core, distribution, and access layers
Deploy redundant switching, routing, and firewall architectures across office, lab, and production-support areas
Configure VLANs, secure network segmentation, and access controls aligned with Company's IT security policies and ISO 27001 controls
Plan and implement fiber and copper cabling infrastructure
Ensure high availability and redundancy of critical network services
Monitor network performance and proactively resolve bottlenecks or vulnerabilities
Business - General

Coordinate with the global network team on SD-WAN, MPLS, or site-to-site connectivity requirements
End-User Computing & Workplace Services
Support IT infrastructure for engineering workstations, office users, and collaboration tools (Microsoft 365, Teams)
Manage the full lifecycle of end-user devices — procurement, imaging, deployment, maintenance, and decommissioning (desktops, laptops, mobile devices)
Deploy software distribution systems and endpoint management solutions (Intune/SCCM)
Manage Wi-Fi networks, VPN access, and remote connectivity solutions for employees
Set up and maintain conference room AV/VC systems, digital signage, and shared workspace technology
Manage local IT onboarding/offboarding processes in coordination with HR and the global IT service desk
Ensure endpoint security compliance including device encryption, patching, and access policies in line with ISO 27001
IT Systems Monitoring & Support

Implement monitoring and alerting solutions for servers, storage, and network devices
Perform regular health checks, capacity planning, and lifecycle management of IT assets
Provide support for IT infrastructure incidents and escalations; lead troubleshooting of complex issues, produce root cause reports, and drive long-term fixes
Manage local IT incident and change management processes in alignment with Company's global ITIL-based frameworks
Maintain and track IT asset inventory, licensing, and lifecycle management
Provide regular operational reports and KPIs to both local management and the global IT leadership team
Global IT Alignment & Collaboration

Act as the local ambassador for Company's globally governed IT policies, security standards, and strategic initiatives
Participate in global IT projects and rollouts, ensuring local requirements are represented and implementations are executed on time
Interface with the Head of IT Infrastructure (dotted line) on strategic direction, OT/MES boundary governance, and global architecture decisions
Coordinate with the global cybersecurity team to enforce information security policies, access controls, and compliance requirements
Support internal and external audits, compliance checks, and risk assessments at the local level
Communicate proactively with the global IT team on local needs, risks, and opportunities ISO 27001 Compliance & Information Security
Ensure all local IT operations, processes, and documentation align with Company's ISO 27001 certified Information Security Management System (ISMS)
Implement and maintain local information security controls, including access management, data classification, incident reporting, and physical security of IT assets
Conduct regular local risk assessments and contribute to the organization's overall risk treatment plans
Drive security awareness and training for local employees and IT team members
Maintain documentation and evidence trails required for ISO 27001 surveillance and recertification audits
Qualifications and Skills Required

Bachelor's degree in Computer Science, Information Technology, Telecommunications, Electrical Engineering, or equivalent practical experience
5-8 years of hands-on experience in IT network and infrastructure roles, preferably in hightech manufacturing, electronics, or cleanroom-based facilities
3+ years in a site-responsible IT role with people management experience
Familiarity with IT infrastructure commissioning in new buildings or greenfield sites is highly desirable
Experience working within an ISO 27001 certified organization or contributing to ISO 27001implementation and audits
Solid knowledge of routing & switching, enterprise firewall configuration, VPN technology,and structured cabling
Experience with enterprise networking equipment (e.g., Cisco, Fortinet or equivalent)
Experience with Windows Server, Linux, and virtualization platforms (VMware, Hyper-V)
Proficiency in Microsoft 365 administration, Entra ID, Active Directory, and endpoint management (Intune/SCCM)
Experience with storage solutions (SAN, NAS) and backup technologies
Familiarity with IT monitoring tools (e.g., PRTG, SolarWinds)
Understanding of cybersecurity principles, including endpoint protection, zero-trust frameworks, and ISO 27001 Annex A controls
Strong organizational skills to manage infrastructure deployment within construction schedules
Preferred Certifications; Cisco CCNA / CCNP, Microsoft Certified: Azure Administrator or equivalent, ITIL Foundation v4, CompTIA Network+ / Security+, VMware VCP (VCP-DCV) or equivalent