IT Project Executive / Manager

What you'll be doing:

Product Management

Plan, define and maintain the digital product roadmap (systems, platforms, automation tools).

Gather requirements from management and departments to understand business needs.

Translate requirements into product features, wireframes, UI/UX guidelines.

Work with developers or vendors to design, build and enhance system functions.

Analyse user feedback and propose improvements to optimise workflow & system usability.

Conduct testing (UAT, function testing) before launching new features.

Ensure product goals align with company business direction.

Project Management

Lead and manage IT projects from planning to execution (system upgrades, workflow automation, new platform rollout, etc.).

Prepare project scope, timeline, budget and resources plan.

Coordinate with developers, designers, vendors, and internal stakeholders.

Monitor progress, manage risks, and ensure timely delivery of milestones.

Provide project status updates and reports to management.

Drive Agile / sprint planning activities (if applicable).

Business Analyst Tasks (BA Duties)

Document BRD/FRD, user requirements, workflow diagrams, SOPs.

Conduct user meetings to clarify technical/business expectations.

Bridge the communication between management, users, and technical teams.

Support user testing, validate functions, and ensure deliverables match requirements.

IT Support Coordination (Light Duties)

Assist internal staff by coordinating solutions to system or access issues.

Work with vendors or developers to resolve technical problems.

Track system updates, access rights, and small IT improvement requests.

Perform basic data checking and troubleshooting (non-hardware).

What we're looking for:

Minimum 3 years of relevant experience in product, IT, or business analysis or in a similar role

Experience in fintech, banking, or financial service / institutions is a strong advantage

Solid skills in product design, UI/UX, web development, and cloud services

Must have no criminal record; strong integrity and clean financial background is critically important

Proficient in spoken and written Mandarin (mandatory), and fluent in English. We are looking for Mandarin-speaking candidates who will be serving Mandarin-speaking customers.

Strong analytical and problem-solving skills with the ability to understand complex business requirements and translate them into technical solutions

Excellent communication and stakeholder management skills, with the ability to liaise effectively with both technical and non-technical teams

Familiarity with business analysis methodologies, including requirements gathering, process mapping, and user acceptance testing

Proficiency in using business analysis tools, such as MS Office, project management software, and data analysis tools

A relevant Degree or Diploma in Information Technology, Business, Computer Science , Software Engineering or a related field

What we offer (Benefits) :
Pantry Perks ☕ ! Enjoy coffee, snacks, and a variety of beverages available daily to keep you fuelled & refreshed.

Comprehensive medical insurance coverage

Opportunities for career advancement and professional development

A positive and supportive work environment

Leave Entitlements: Annual Leave, Medical Leave, Maternity Leave, and Paternity Leave

Statutory Contributions: EPF, SOCSO, and EIS

Annual Bonus, Performance Bonus and Salary Increment Opportunities

Yearly Salary Review and Year-End Bonus

Parking Allowance, Travelling Allowance, Medical Claims.

Parking / Toll / Petrol and Accommodation claims if required to travel.

Company Laptop and phone will be provided.

➢ Work Location: Sunway Velocity Signature 2 Office

➢ Working Hours: Monday to Friday, 10:00 AM – 07:00 PM