IT Supervisor

About us: “Keep Moving“ 永不止步

ANTA was established in 1991, while ANTA Sports Products Limited, a widely recognized global sportswear company, was listed on the Main Board of HKEx in 2007 (Stock Codes: 2020 (HKD counter) and 82020 (RMB counter)). The mission of the company is to integrate the sports spirit of “Going Beyond Oneself” into everyone’s daily life. ANTA Sports principally engages in design, R&D, manufacturing, marketing and sales of professional sports products including footwear, apparel and accessories. Over the years, the company formed three brand groups: Performance Sports Brands, Fashion Sports Brands and Outdoor Sports Brands, empowering everyone who loves sports. By embracing an all-round brand portfolio including ANTA, FILA, DESCENTE, KOLON SPORT and MAIA ACTIVE, etc., ANTA Sports aims to unlock the potential of both the mass and high-end sportswear markets. ANTA Sports is also the largest shareholder of Amer Sports, Inc., a global group of iconic sports and outdoor brands, including Arc'teryx, Salomon, Wilson, Peak Performance, and Atomic, whose shares are listed on the New York Stock Exchange (NYSE: AS).



Responsibilities:

Team Leadership

Assist the IT Manager in leading the IT support team.

Work with regional and country IT teams to address issues related to MDM, MDP, BPM, ERP, OSM, WMS, CRM, SAP, VPN, and more group systems.

Provide guidance and ensure tasks align with organizational goals.

Project Support

Oversee the execution of IT projects, ensuring milestones are met.

Report progress to the IT Manager.

Technical Support

Manage day-to-day IT support operations, including:

Installing and configuring computer hardware, software, systems, networks, printers, and scanners.

Monitoring and maintaining computer systems and networks.

Responding in a timely manner to service issues and requests.

Providing technical support across the company.

Setting up accounts for new users.

Repairing and replacing equipment as necessary.

Testing new technology.

Troubleshooting issues with networks, POS, and all computer equipment.

Maintaining email hosting.

Store Operations

Set up POS systems for new stores and ensure they run smoothly.

Troubleshoot network, POS, and other IT equipment problems.

Ensure the successful IT setup for new store openings, including POS, internet, phone, email, CCTV, and other IT-related setups.

Training and Development

Organize training sessions for team members to enhance their technical skills.

Provide training for new office staff and POS training for frontliner sales staff.

Stay updated with the latest technologies.

Resource Management

Monitor and allocate IT resources effectively to meet project and operational needs.

Policy Implementation

Ensure compliance with company IT policies and procedures.

Assist in updating documentation as needed.

Stakeholder Communication

Act as a point of contact between the IT department and other departments.

Ensure smooth communication and address IT-related queries.

Requirements

Bachelor Degree in Information Technology or related discipline.

Minimum 3 years of working experience. Experience in retail industry would be added advantage.

Detail-oriented, with strong execution skills, initiative, and self-motivation.

A result-oriented and good team player.

Able to travel

Fresh graduates are encouraged to apply.