Junior Area Manager (Central)

Sales
Drive sales generating activities to achieve sales target of the assigned outlets.
Ensure sales collection are in order and bank into company's account.

Operations Control
To supervise the performance of the PIC to carry out their duties in accordance with company SOP.
To control all others operating costs i.e outlets expenses and outlet labour cost.
To perform monthly cash audit check for outlets.
Ensure outlet achieve good OEA results.

Inventory Management
Ensure compliance by outlets to all set procedures for stock management.
Proper stock accountability i.e. Stock count, ordering and usage.
Ensure stock count & wastage within control as per KPI.

Human Resources Management
Recruitment of outlet personnel
To monitor/control on outlet attrition rate.
Plan appropriate placement of staff
Provide necessary direction on manpower planning during peak season or when necessary
Ensure compliance to labor law when handling HR issues

Product & Service Quality
Ensure all the product are prepared according to SOP
Ensure outlet compliance to set hygiene standards to prepare safe foods
Plan and organize necessary training or activities to achieve service standards
Take corrective action to prevent recurrence of customer complaints

Marketing Activities
Ensure proper execution of advertising and promotion activities
Report the progress and effectiveness to the management
Improve and monitor customer service

KPI Monitoring
Ensure operations KPI are properly cascaded to outlet PIC and staff through proper performance goal setting, tracking and review
Ensure KPI results are tracked and recorded

Others
To carry out any reasonable request made by management
To attend meeting or training session as required by management
Monitoring pest control and maintenance of the outlets
Set up new outlet and promotion counter