Junior Executive, Inbound Global Sales

Key Responsibilities:

Prepare accurate quotations, reports, and tariffs in Mandarin and English.

Provide operational and administrative support to the Manager and relevant departments.

Coordinate with hotels, transport providers, and tour guides to ensure seamless travel arrangements.

Ensure timely and high-quality execution of assigned duties.

Customize travel packages based on client requirements and preferences.

Manage client inquiries and provide detailed product and package information.

Handle client feedback and complaints promptly with effective solutions.

Oversee execution of tour components including accommodation, transportation, and activities.

Arrange logistics such as ticketing, hotel reservations, and transport scheduling.

Monitor vendor performance and service quality based on customer feedback.

Maintain strong relationships with clients to encourage repeat business.



Requirements:

Strong proficiency in Mandarin and English (speaking, reading, and writing).

Good negotiation and communication skills with customer-service mindset.

Strong organizational skills and attention to detail.

Ability to work independently and manage multiple tasks efficiently.

Minimum 2 years’ experience in the travel or tourism industry is preferred.

High level of integrity, responsibility, and professionalism.

Effective time-management and coordination skills.

Flexibility to handle urgent situations and last-minute changes.

Team player with good interpersonal skills.



Preferred Qualifications:

Diploma or Degree in Tourism, Hospitality, Business or a related field.

Familiarity with travel booking systems and reservation platforms.

Additional language proficiency is an added advantage.



What We Offer

Work Location: Q Sentral, Kuala Lumpur.

Opportunities for career growth within the global travel industry.

Exposure to international clients and global sales operations.

Training and development to enhance professional skills.