Kerani Guaman Hartanah

Requirements

Diploma in a relevant field such as Law, Business Administration, or equivalent.
Proficiency in Bahasa Malaysia, English, and Mandarin (written and spoken).
Strong customer service skills with the ability to handle client inquiries professionally and efficiently.
Solid administrative and clerical skills, including data entry, filing, and record-keeping.
Experience or knowledge in legal documentation related to property transactions is a plus.
Excellent communication skills, both verbal and written, for effective interaction with clients and colleagues.
Ability to provide administrative support to the legal team, ensuring smooth operation of daily tasks.
Familiarity with basic office software (e.g., Microsoft Office Suite) and data entry systems.
Responsibilities

Client Calling & Follow-ups: Call/WhatsApp clients to update status, collect next steps, and set appointments.
Document Collection & Verification: Request, receive, check completeness & accuracy (IC/SPA/offer letter/loan/consent, etc.), maintain proper filing.
Payment Collection: Guide clients on fees/payment, issue receipts, track and update payment records.
Client Relationship Management: Maintain professional, friendly, proactive communication; resolve basic queries, escalate timely.
Admin & Data Entry: Accurate data entry, e-filing, hardcopy filing, prepare simple letters/emails, update trackers/CRM.
Liaison & Coordination: Work with lawyers, bankers, negotiators/agents, developers, and authorities to push cases forward and meet timelines.


Benefits

Annual Leave
EPF
Health Insurance
Medical Leave
SOCSO
Additional Benefits

Performance Incentive