Key Account Manager (Enterprise)

Job Responsibilities:

Account Development: Take full ownership of the Enterprise segment, identifying and nurturing opportunities for growth within existing accounts.

Revenue Growth: Drive the development of Annual Contract Value (ACV) within your assigned portfolio.

Relationship Management: Lead Quarterly Business Reviews (QBRs) and maintain high-level client relationships to ensure long-term retention and satisfaction.

Pipeline Management: Maintain accountability for the Enterprise sales pipeline, ensuring accurate forecasting and consistent lead conversion.

Strategic Expansion: Support the potential expansion of the portfolio into Regional Key Account Management as the business scales.



Job Requirements:

Candidate must possess at least a Bachelor's Degree in any field.

Must have good command of English in order to articulate complex market data and strategic concepts to C-level executives and stakeholders.

Minimum 2 years of professional experience in Client Management or Account Management.

A proven track record of managing a portfolio exceeding MYR 500,000.

Experience in the Managed Services or SaaS industry is highly preferred. (IT Consultative or Solution background)