Manager, Agency Reporting & Insights

Analyze business performance across key dimensions including Sales, recruitment, manpower and other metrices to identify trends and opportunities.

Provide regular performance insights and updates on key business indicators to senior management to support strategic decision-making.

Contribute to the development, execution, and tracking of annual KPIs, identifying key business drivers and offering data-driven insights.

Ensure accuracy and integrity of data used in management reporting through thorough checks and validation processes.

Deliver accurate and timely analyses, reports, and presentations for various management forums, such as AD Exco and war room meetings, etc.

Design, develop, and automate analytical reports to improve operational efficiency and enable informed decision-making.

Continuously enhance reporting tools and workflows in response to evolving business needs and stakeholder feedback.

Provide support and advice to address queries from group and local business stakeholders where necessary, ensuring queries are addressed with clarity and precision.

Support takaful counterpart in generating daily sales updates, and handle enquiries when necessary.

Perform ad-hoc tasks as required to support evolving business needs.


Job Specification:

Qualifications

Bachelor’s degree in Mathematics, Statistics, Actuarial Science or any other related field


Experience

Minimum 5 years of relevant working experience. Experience in Corporate Strategy will be an added advantage.



Knowledge

Strong analytical skills and ability to connect the dots.

Strong communication skills with ability to communicate with the team, internal and external stakeholders.

Strong critical thinking and problem-solving skills.

Ability to articulate strategies in the form of business presentations.

Has a good command of written and spoken English.

Self-motivated and able to work under minimum supervision always.

Demonstrates high willingness to learn and go beyond status quo.

Proficient in Microsoft PowerPoint, Microsoft Word & Microsoft Excel.

Proficient in Power BI or willingness to learn and adopt Power BI.