Manager, Bursary Department

A. System and Payment Administration

• Lead the management of student payment systems for registration and enrolment.

• Work with academic departments, PTPTN, and Student Accommodation Unit on payment structures, related schemes, and hostel charges.

• Ensure all payment-related processes comply with the relevant policies, guidelines, and regulations.

B. Cash Collection & Control

• Oversee daily cash collection, and ensure all records are accurate.

• Check and confirm daily cash balances and resolve any differences.

• Ensure proper cash handling procedures are followed.

C. Credit Control & Payment Management

• Ensure the credit control team follow-up with students who have overdue payments.

• Monitor the payment status of PTPTN-funded students.

• Ensure the monthly report on outstanding student payments is prepared and submitted for review by the relevant departments.

D. General Administration

• Conduct briefings for new students to explain available payment options.

• Check and verify daily banking of student payments and review student refund requests to ensure everything is accurate and properly approved.