Manager, EV Reporting and Persistency Management, Actuarial

KEY ACCOUNTAIBILITIES

Embedded EV & VNB Reporting

Lead the end-to-end delivery of Embedded Value (EV) and Value of New Business (VNB) reporting.

Oversee Analysis of Movement (AoM), including operating variances, persistency impacts, expense variances, economic variances and assumption changes.

Review and challenge EV and VNB methodologies, assumptions and reporting outputs.

Prepare EV and VNB cashflow projections, sensitivities and management insights.

Ensure consistency and reconciliation across EV, IFRS17, Business Planning and management reporting results.

Provide high-quality reporting and commentary for management, CFO, EXCO and Group reporting purposes.

In-force Performance Monitoring

Lead monitoring and analysis of key in-force performance indicators including persistency, collection ratio, TWPI movements and expense allowances.

Perform experience analysis and investigate drivers of business performance by product, distribution channel and cohort.

Assess impacts of experience trends on profitability, EV emergence and business value.

Provide actionable recommendations to improve persistency, business quality and long-term profitability.

Support management understanding of emerging risks and opportunities within the in-force portfolio.

Business Planning, Forecasting & Assumption Management

Lead actuarial inputs into Business Plan and forecasting exercises relating to EV, VNB and in-force performance.

Support economic assumption setting and ongoing assumption governance processes.

Perform experience studies supporting business planning and financial projections.

Analyse forecast versus actual performance and communicate key business drivers and variances.

Ensure consistency between assumptions used across EV, VNB, Business Plan and other actuarial applications.

Capital & Financial Analysis

Support capital assessments, financial projections and profitability analysis.

Provide actuarial insights relating to value creation, capital efficiency and business sustainability.

Support Takaful capital management analysis and related reporting requirements.

Ensure consistency between actuarial projections, financial planning outputs and capital considerations.

Performance Management & Business Support

Provide business performance insights to senior management, Distribution, Finance, Product and other stakeholders.

Support validation and monitoring of business performance metrics used in incentive structures and performance management frameworks.

Deliver data-driven analysis supporting strategic initiatives and business decisions.

Communicate actuarial findings in a clear and commercially relevant manner.

Governance, Controls & Group Reporting

Maintain robust governance over EV, VNB and in-force performance reporting processes.

Ensure appropriate controls, reconciliations and documentation standards are maintained.

Coordinate Group reporting submissions and responses to reporting queries.

Support internal audits, external audits and governance reviews.

Maintain documentation of models, methodologies, assumptions and reporting processes.

Transformation & Continuous Improvement

Drive reporting automation, process enhancements and data quality improvements.

Improve efficiency, scalability and reliability of actuarial reporting processes.

Enhance reporting outputs to improve clarity, consistency and decision usefulness.

Leverage technology, analytics and AI-enabled tools to strengthen actuarial insights and productivity.

Foster a culture of innovation and continuous improvement within the reporting team.

QUALIFICATIONS / EXPERIENCE

Degree or equivalent qualification in Actuarial Science, Mathematics, Statistics, Finance, Economics, Data Science or a related discipline.

Significant actuarial experience in life insurance and/or family takaful reporting, valuation, business planning or performance monitoring.

Progress towards, or attainment of, a recognised actuarial qualification is beneficial.

Experience in EV and VNB reporting, business planning and financial forecasting.

Experience analysing persistency, profitability and in-force business performance.

Experience managing reporting processes, stakeholder engagement and cross-functional projects.

Leadership experience in developing and coaching actuarial professionals would be advantageous.

Actuarial Reporting & Performance Management

Strong knowledge of EV, VNB and Analysis of Movement methodologies.

Strong understanding of in-force performance monitoring, persistency analysis and profitability assessment.

Experience in business planning, forecasting and financial projection techniques.

Understanding of economic assumption setting and experience analysis.

Insurance & Takaful Knowledge

Good understanding of life insurance and family takaful products and performance drivers.

Understanding of capital, profitability and value creation considerations.

Knowledge of regulatory and reporting requirements applicable to life insurance and family takaful businesses.

Technical & Analytical Skills

Strong analytical and problem-solving capabilities with attention to detail.

Ability to connect technical actuarial outputs to business performance drivers and strategic decisions.

Advanced spreadsheet and actuarial modelling capabilities, including experience with actuarial projection systems.

Strong data analysis, reconciliation and reporting skills.

Leadership & Business Skills

Strong communication and stakeholder management skills.

Ability to explain complex actuarial concepts to both technical and non-technical audiences.

Strong planning and prioritisation skills in a deadline-driven environment.

Continuous improvement mindset with a focus on automation, innovation and operational excellence.

Ability to lead teams, influence stakeholders and drive change across the organisation.