职位详情
国籍要求:马来西亚
职位描述
Key Responsibilities:
Staff Lounge Operations
Oversee daily operations of the staff lounge, ensuring smooth and efficient functioning
Ensure lounge facilities are clean, comfortable, and well-maintained at all times
Coordinate meal breaks, refreshments, and seating arrangements
Hygiene & Safety
Maintain high standards of cleanliness, hygiene, and sanitation
Ensure compliance with company policies and health & safety regulations
Conduct regular checks of lounge areas, and pantry sections
Staff Supervision
Supervise housekeeping, pantry, or service staff assigned to the lounge
Prepare duty rosters and monitor attendance
Provide guidance and on-the-job training to lounge staff
Inventory & Supplies Management
Monitor and control stock of pantry items, refreshments, crockery, and consumables
Coordinate procurement and ensure adequate supply levels
Prevent wastage and manage costs effectively
Employee Service & Support
Ensure courteous and efficient service to employees
Handle employee feedback, complaints, and requests professionally
Promote a respectful and pleasant lounge atmosphere
Coordination & Reporting
Coordinate with administration and facility management teams
Maintain records related to attendance, inventory, and expenses
Prepare reports and submit updates to management as required
Your role as a leader
At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Executives across our Firm are expected to:
Actively seek out developmental opportunities for growth, act as strong brand ambassadors for the firm as well as share their knowledge and experience with others.
Respect the needs of their colleagues and build up cooperative relationships.
Understand the goals of our internal and external stakeholder to set personal priorities as well as align their teams’ work to achieve the objectives.
Constantly challenge themselves, collaborate with others to deliver on tasks and take accountability for the results.
Build productive relationships and communicate effectively in order to positively influence teams and other stakeholders.
Offer insights based on a solid understanding of what makes Deloitte successful.
Project integrity and confidence while motivating others through team collaboration as well as recognising individual strengths, differences, and contributions.
Understand disruptive trends and promote potential opportunities for improvement.
Requirements:
Diploma or Degree in Hospitality Management, Facility Management, or a related field
2–4 years of experience in staff facilities, hospitality, or lounge management
Strong organizational and supervisory skills
Knowledge of hygiene and safety standards
Good communication and interpersonal skills
Basic computer skills for reporting and inventory tracking
Problem-solving and service-oriented mindset