职位详情
国籍要求:马来西亚语言要求: 英语/良好 ;中文/良好 ;马来语/良好
职位描述
Front Desk & Customer Service
Serve as the first point of contact for members and guests, providing a warm and professional welcome.
Handle calls, walk-ins, and emails with efficiency and friendliness.
Manage visitor check-ins, mail, and deliveries.
Learn members’ names and preferences to deliver a personalized experience
Office & Facility Operations
Support daily workspace operations, including meeting rooms, pantry, and event area upkeep.
Conduct daily maintenance and safety checks; report and coordinate any repairs or vendor issues.
Maintain compliance with workplace health and safety standards.
Assist with event logistics and setups.
Administration & Billing
Support member onboarding and offboarding processes.
Assist with member billing and basic payment follow-ups.
Update member and occupancy records accurately.
Collaboration & Teamwork
Work hand-in-hand with the Outlet and Community teammates to ensure smooth operations and outstanding member experience.
Support community and marketing initiatives when needed.
Support cross-department initiatives and assist with community engagement activities.
Assist with general ad hoc tasks as and when required.
Friendly, reliable, and customer-focused.
Detail-oriented with good administrative and organizational skills.
Able to multitask in a fast-paced environment.
Comfortable working independently while being a strong team player.
Fluent in English (Mandarin/Malay is a plus).
Why Join WORQ?
Career Growth: Gain broad exposure across community management, operations, and hospitality — with clear pathways to Outlet Management or Marketing/Events roles.
Vibrant Culture: Be part of a high-energy team that celebrates creativity, accountability, and connection.
Inspiring Workplace: Work in beautifully designed coworking spaces alongside startups, creators, and business leaders.