Operation Assistant 物流客服协调员

Job Responsibilities / 岗位职责

• Provide administrative support to the Logistics and Transportation Department.
为物流及运输部门提供行政支持。

• Handle inbound and outbound warehouse operations and coordinate delivery-related activities.
负责处理货物进出仓及配送相关事务。

• Perform document filing, data entry, and other administrative duties.
负责文件整理、资料录入及其他行政文书工作。

• Monitor and follow up on daily delivery schedules and progress.
跟进并监控每日配送计划及运输进度。

• Communicate with customers to handle order inquiries and resolve delivery-related issues.
与客户沟通，处理订单查询及解决配送相关问题。

• Proficient in spoken and written Chinese to effectively coordinate with our China operation team.
能够以中文进行口头及书面沟通，以便与中国营运团队有效协调工作。

• Possess good communication skills, a strong sense of responsibility, and the ability to work well in a team.
具备良好的沟通能力、责任感强，并能够与团队合作。

• Candidates with experience in logistics, transportation, or customer service will have an added advantage.
具备物流、运输或客户服务相关经验者将获优先考虑。


Benefits / 福利待遇

• KPI Performance Bonus
KPI 绩效奖金

• Allowances
津贴

• Year-End Bonus
年终花红

• Training and Career Advancement Opportunities
提供培训及晋升发展机会