Order Processing Executive

Foresight is growing! We are looking for 2 Order Processing Executives to join our expanding team.

Apply now! We are seeking candidates who are passionate about liaising with customers, handling order processing, and assisting with production scheduling. Immediate joining is preferred.



Position Summary

This position is responsible to ensure all customer orders are verified, translated and scheduled to Production until customer delivery in a timely basis.



Minimum Requirements

• Possess at least a Diploma, Degree in Business Administration or equivalent field

• Possess at least 3 years of Order Processing / Production Planning experience in part manufacturing / assembly.

• Have passion for service, outstanding communication skills and pleasant personality.

• Able to handle ambiguity and solve complex issue.



Key responsibilities:

• Provide excellent services by attending to customers’ order within agreeable turnaround time and in an efficient manner.

• Interface with internal operations in resolving daily requirements & problems raised by customers for quote, production, delivery or quality related issues.

• Perform PO receiving and PO acknowledgement. To verify info in PO is per quote.

• Analyse customers’ forecast / orders and work with internal teams to load the work order accordingly.

• Check the availability of material, WIP and finished goods.

• Plan and deliver work order schedule to Production.

• Review and monitor closely to ensure Production promised dates and customer delivery schedules are met.

• Perform risk analysis and collaborate with inter departments to overcome challenges in Production scheduling to improve On-Time-Delivery

• To advise customers on the Estimated Time of Departure / Estimated Time of Arrival (ETD / ETA) based on material and production lead time.

• Respond to customers’ Open Order Report (OOR).

• Update the information required in customers’ portal (PO acceptance, ETD / ETA, consignment stock status).

• Support customer’s consignment project including maintaining minimum and maximum inventory. Compile the pull report and work with warehouse and finance for Account Receiving closure.



Benefits

Performance Bonus

Contractual Bonus

Medical and Dental Allowance