Product Marketing Engineer (Pre Sales-Technical) Penang Area

Requirements

Candidate must possess at least Diploma / Degree in bachelor’s degree in Electronic or similar preferred.
Good English, Mandarin and Bahasa Malaysia verbal and written skills. Good communication skills and excellent customer service skills are needed.
Experience in CCTV, IT or other related telecommunicate and security industry is preferred.
Responsibilities

Actively promote products, assist in formulating sales strategies, introduce products and solutions to channel customers, and guide customers in product selection and configuration.
Conduct in-depth research, collect, and analyze market information, including product trends of Dahua and other brands within the industry, and produce corresponding promotional materials and market plans.
Organize product training to enhance customers' CCTV technical knowledge and assist customers in completing certified training.
Collect feedback from customers and the market, understand the technical requirements for the company's products and solutions, and continuously follow up on the company's improvements and optimizations for customers.
Provide technical support, respond promptly to customer needs, coordinate internal and external resources for long-term follow-up, and offer online and on-site troubleshooting services.
Collaborate with the marketing team to promote the brand, elaborate on the technical advantages and product features of the Dahua brand, and drive sales growth.
Benefits

Provide Training
Company staff Insurance
Allowances
Performance Bonus