Product Specialist

Job Responsibilities

Support internal teams in the Clinical Sales – Surgeons area with administrative and operational tasks
Execute routine and complex tasks with accuracy, timeliness, and quality
Assist in developing implementation plans and activities to close key clinical sales opportunities
Implement clinical sales training programs including strategy, process, and materials
Maintain and update the sales audit database with verified and secure data
Respond to customer inquiries and complaints, escalating complex cases to the manager
Track and document clinical, procedural, and technical discussions for internal reference
Leverage strategic partnerships to support customer acquisition and review market feedback
Job Requirements

Based in Perak, Malaysia. Occasional travel may be required, and all related expenses will be fully covered by the company.
Open to fresh graduates and candidates with up to 2 years of experience
Comfortable with on-call working schedules
Willing to enter operating theatres and witness surgeries involving blood
Must be outspoken and confident in communication
Strong problem-solving, organizational, and project management skills
High level of professionalism, discretion, and independent judgment
Role falls under the Orthopedics portfolio