Product Specialist - Leapmotor

•Welcome and engage walk-in customers to create a positive first impression.

•Drive sales through excellent service, deep product knowledge, and active promotion.

•Implement operational policies to meet customer needs and achieve brand objectives.

•Provide accurate product and EV incentive information to customers

•Manage sales process by prospecting, following up, maintaining pipelines, up to closures.

•Collect leads, arrange test drives, and qualify potential customers.

•Keep CRM updated with accurate sales, lead, and delivery data.

•Capture and publish content across social media platforms – customer testimonials, behind the scenes, car delivery moment, events and etc.

•Create scroll-stopping short videos and lifestyle content for TikTok, Instagram, XiaoHongShu, and YouTube Shorts.

•Engage with followers and respond to comments or messages where needed