Product Trainer (Consumer Electronics) - Penang

Key responsibilities :

1. Design and develop comprehensive training programmes tailored to meet the specific needs of clients and internal stakeholders

2. Deliver engaging and effective training sessions utilising various instructional methods and learning technologies

3. Assess learner progress and competency levels, providing constructive feedback and support

4. Create training materials, manuals, and documentation that support knowledge transfer and retention

5. Conduct needs analysis and training requirements assessments to identify gaps and opportunities

6. Evaluate the effectiveness of training initiatives and implement continuous improvements

7. Collaborate with subject matter experts and stakeholders to ensure training content remains current and relevant

8. Provide on-site and off-site training support to maximise learner engagement and outcomes

9. Maintain detailed training records and generate reports on learner progress and programme effectiveness

10. Stay updated with industry best practices and emerging training methodologies within the education and training sector



What we're looking for:

1. Diploma or Bachelor's degree in Education, Training, Human Resources, Business Administration, or a related field

2. Minimum 1-3 years of experience in Consumer Electronics product training (TV, Audio Visual, Home Appliances and Smartphone gadgets), corporate training, or workplace training and assessment

3. Proven ability to design and deliver effective training programmes to diverse audiences

4. Strong presentation and communication skills with the ability to simplify complex information

5. Proficiency in developing training materials using Microsoft Office, design tools, or similar applications

6. Knowledge of adult learning principles and instructional design methodologies

7. Excellent organisational and project management skills with attention to detail

8. Ability to work collaboratively with cross-functional teams and stakeholders

9. Proficiency in English & Bahasa Malaysia. Ability to communicate in others dialect will be an added advantage.

10. Certification in Training and Development

11. Experience with customer-facing training programmes is advantageous

12. Able to travel across the Northern Region, including Penang, Kedah & Perak