职位详情
国籍要求:马来西亚
职位描述
R&B Hostess
R&B Host is the first impression of our dining experience, setting the tone with warmth, elegance, and genuine hospitality. This role is responsible for welcoming guests, managing reservations, and creating a seamless and personalized arrival experience that reflects our commitment to refined service.
Responsibilities
Welcome guests with warmth, professionalism, and a genuine sense of hospitality
Manage reservations, seating arrangements, and table allocation efficiently
Bring guests to their tables while engaging in friendly and polished conversation
Maintain an organized and visually appealing reception area
Anticipate guest needs and ensure a smooth flow of service
Communicate effectively with service and kitchen teams to optimize seating and timing
Handle guest inquiries, special requests, and feedback with care and professionalism
Ensure menus and guest-facing materials are clean and well-presented
Create a positive first and last impression for all dining guests
Requirements
Previous experience in a luxury hotel, fine dining restaurant, or upscale hospitality setting preferred
Experience with reservation systems is an advantage
Excellent communication and interpersonal skills
Confident, poised, and well-spoken
Strong organizational and multitasking abilities
Ability to remain calm and composed in a fast-paced environment
Good understanding of guest service etiquette
Impeccable grooming and elegant presentation
Warm, welcoming, and naturally engaging personality
Attentive to detail with a guest-first mindset
Professional, discreet, and solution-oriented
Positive attitude and strong team spirit