Receivable Operations Lead

Requirements

Proficiency in English and Bahasa Malaysia.
Bachelor's Degree (Preferred).
Experience in Accounting: 3 years and above.
Immediate availability would be highly preferred
Responsibilities

Oversee day-to-day Accounts Receivable operations, ensuring compliance with financial standards and internal policies.
Analyze customer payment behavior, trends, and patterns to identify risk accounts and recommend strategic action.
Classify and assign overdue accounts to the appropriate department:
A. Internal Collections Team – for standard follow-up
B. Litigation Process – for legal escalation
C. Efficient Third-Party Collectors – for outsourcing and recovery
Develop and monitor collection strategies to maximize recovery and reduce bad debt.
Track and evaluate the effectiveness of each channel (internal, legal, external) and recommend process improvements.
Support cash flow management by forecasting receivables and improving collection cycle time.
Collaborate with Sales, Operations, and Legal teams to resolve disputes or facilitate escalated collections.
Supervise and guide AR staff in daily activities and ensure all records are accurate and up to date.
Prepare AR reports and any relevant reports, dashboards, and insights for management decision-making.
Contribute to the development of AR policies and automation efforts to scale up collections efficiently.
Coordination and communication with external officers, government agencies, and relevant regulatory or enforcement authorities to ensure compliance and support legal or recovery actions when needed.
Flexible and prepared to undertake any ad-hoc tasks or special assignments as directed by the management, contribution to overall operational efficiency and department goals.
Benefits

Professional growth.
Work life balance.
Friendly and collaborative team environment.
Additional Benefits

Annual Leave
Medical and Hospitalisation Leave
EPF / SOCSO / PCB
Training Provided
Allowance Provided
Company Trip
5 Working Days