职位详情
国籍要求:马来西亚
职位描述
MarTech Stack Ownership: Act as the Subject Matter Expert (SME) for key marketing platforms (CDP, CRM, Marketing Automation), overseeing platform health, licensing, and integration status.
Own marketing tracking for the ZUS app and web by setting tracking standards and working with Engineering to implement and maintain key events.
Maintain and optimize paid media conversion signals and integrations (e.g., Meta/Google), ensuring conversion mapping is correct and regularly reconciling platform-reported performance against internal outcomes.
Own the technical reliability of CRM/CDP integrations and data synchronization, ensuring APIs, event feeds, identity mapping, and audience/conversion syncs between platforms.
Uphold data governance and consent requirements for targeting and tracking, including opt-out handling, suppression rules, and safe handling of customer identifiers in line with agreed standards.
Establish QA and monitoring routines for launches and ongoing operations, troubleshoot tracking/automation/data issues efficiently, and coordinate resolution with Engineering, BI/Data, and vendors.
Enable reporting by providing BI/Data with clear metric definitions and validated inputs, supporting ongoing alignment on conversion definitions and funnel logic.
Support experimentation by ensuring campaigns and journeys are measurable and structured for testing when required, including basic control/holdout approaches where applicable.
Evaluate and onboard new marketing technologies and tools from a technical standpoint, including integration feasibility, data requirements, and operational impact.
Act as the technical bridge between Marketing, BI/Data, and Engineering by translating business needs into clear technical requirements and maintaining essential documentation (tracking spec, event dictionary, integration notes).
Qualification and Experience
Bachelor’s degree in Computer Science, Data/Analytics, Information Technology, or a Marketing/Business related field with strong technical focus (or equivalent experience).
4–6 years of hands-on experience in MarTech operations, CRM/CDP operations, marketing analytics, or measurement/attribution roles with a strong focus on data integration and tracking. Experience in SEA/regional markets is an advantage.
Marketing tracking & analytics tools (e.g., GA4, Firebase, GTM, Appsflyer/Adjust or other MMP)
Paid media conversion tracking & integrations (e.g., Meta CAPI, Google offline/enhanced conversions)
SQL (or similar) for data checking and troubleshooting
API integrations and data sync workflows between platforms
Debugging data/measurement issues across multiple systems
Documentation and QA discipline
Comfortable working in a fast-paced, high-change environment
Detail-oriented; strong ownership of data accuracy and system reliability
Proactive problem-solver with a hands-on mindset
Able to work cross-functionally with Marketing, BI/Data, and Engineering
Communicates technical topics clearly to non-technical stakeholders
Adaptable in a high-growth environment