Retail Assistant

MNP Auctioneers has been Malaysia’s pioneering asset-auction house since 2004. We handle fine art, antiques, collectibles, banknotes, coins and stamps, and we run our own online bidding platform, Best2Bid. We are looking for a Retail Assistant to run our Island88 gallery in Penang, where we hold direct sales and auction previews.

Responsibilities:
- Welcome visitors and present artworks, antiques and collectibles for direct sale and auction preview.
- Explain the auction process and help visitors register as bidders on Best2Bid.
- Handle enquiries, quotations and direct-sale transactions, and record every visitor enquiry.
- Follow up with visitors by phone and WhatsApp, and identify potential new consignors.
- Prepare lots for preview: check, tag and label items, and keep stock records.
- Support the team with simple photos, lot descriptions and Facebook post drafts.
- Keep the gallery clean, well displayed and secure, and submit a daily report.

Requirements:
- Good English and Chinese, spoken and written.
- Able to use Microsoft Word and Excel.
- Polite, presentable, honest and responsible.
- Proactive and able to work independently.
- Interested in art, antiques or collectibles, and willing to learn.
- Willing to work weekends.

Benefits:
- Sales incentive for direct sales.
- Referral incentive.
- Attendance Incentive.
- EPF, SOCSO and EIS contributions.
- Annual Leave.
- Training on auction operations and art and collectibles knowledge.