Retail Assistant, Service Point (Penang)

Work Locations
Bayan Baru

Butterworth

Employment & Salary Details
Full-Time (FTE)
Basic Salary: RM2,050

KPI Incentive: Up to RM1,175

Fixed Allowance: RM150

Overtime (if required)

EPF & SOCSO

Fixed Term Contract
Basic Salary: RM1,850

KPI Incentive: Up to RM575

Fixed Allowance: RM150

Overtime (if required)

EPF & SOCSO

​Working Hours - (6 working days per week, rotational shifts & offdays)
10:00 AM – 6:30 PM

1:00 PM – 9:00 PM

Job Description
Welcome and assist customers in a friendly and professional manner.

Ensure the reception area is tidy and well-stocked with necessary stationery and materials.

Service customers’ delivery, packing, and shipping needs efficiently.

Receive customer orders and coordinate with drivers for pick-up.

Monitor and ensure smooth operation and parcel pick-up procedures at the Drop-Off Point.

Assist, sort & process inbound volume and support drivers in parcel collection.

Ensure adherence to standard operating procedures at all times.

Perform other ad-hoc duties as required.