Retail Assistant, Service Point (Penang, Perak, Kedah)

Welcome and assist customers in a friendly and professional manner.

Ensure the reception area is tidy and well-stocked with necessary stationery and materials.

Service customers’ delivery, packing, and shipping needs efficiently.

Receive customer orders and coordinate with drivers for pick-up.

Monitor and ensure smooth operation and parcel pick-up procedures at the Drop-Off Point.

Assist, sort & process inbound volume and support drivers in parcel collection.

Ensure adherence to standard operating procedures at all times.

Perform other ad-hoc duties as required.