Retail Associate

KEY RESPONSIBILITIES:

-Be aware of store sales and KPI targets, as well as individual performance targets, take ownership over them and use all available store resources to meet or exceed them.

-Execute the Brand Customer Service standards to meet or exceed customers’ expectations.

-Be a Brand Ambassador, consistently exhibiting the Brand Attitude and Values

-Use Seasonal Brand and product knowledge effectively during sales interactions

-Communicate product features and benefits and unique selling points clearly to address customers’ needs and strengthen their connection to the Brand.

-Adhere to all established policies and procedures.

-Execute and maintain established Visual Merchandising and In-Store Communication standards.

-Process merchandise deliveries quickly and effectively, and constantly replenish merchandising fixtures to ensure the store’s entire product offer is represented on the sales floor.

-Complete cash register transactions quickly and accurately.

-Minimize loss in both, the stockroom and the sales floor.

-Perform all store operations in a safe, effective and efficient manner.

-Collaborate productively and respectfully with team members.

-Complete all applicable training programs and effectively apply the learning on the job.

KEY RESPONSIBILITIES:

-Be aware of store sales and KPI targets, as well as individual performance targets, take ownership over them and use all available store resources to meet or exceed them.

-Execute the Brand Customer Service standards to meet or exceed customers’ expectations.

-Be a Brand Ambassador, consistently exhibiting the Brand Attitude and Values

-Use Seasonal Brand and product knowledge effectively during sales interactions

-Communicate product features and benefits and unique selling points clearly to address customers’ needs and strengthen their connection to the Brand.

-Adhere to all established policies and procedures.

-Execute and maintain established Visual Merchandising and In-Store Communication standards.

-Process merchandise deliveries quickly and effectively, and constantly replenish merchandising fixtures to ensure the store’s entire product offer is represented on the sales floor.

-Complete cash register transactions quickly and accurately.

-Minimize loss in both, the stockroom and the sales floor.

-Perform all store operations in a safe, effective and efficient manner.

-Collaborate productively and respectfully with team members.

-Complete all applicable training programs and effectively apply the learning on the job.


KNOWLEDGE, CAPABILITIES AND EXPERIENCE:

-Retail Professional Competencies


MINIMUM QUALIFICATIONS & REQUIREMENT:

-minimum 3 months of relevant working experience in a sports/fashion customer & commercial-focused retail environment.

-Basic numeracy, literacy and verbal communication skills.



Stores Location:

-Sunway Pyramid

-Mitsui Outlet Park KLIA

-1 Utama

-Pavilion Bukit Bintang

-TRX

-Mid Valley

-KLCC