Retail Associate Supervisor (Mandarin Required)

Key Responsibilities

Manage staff schedule and supervise team

Manage daily store operations (opening/closing, cleanliness, display)

Handle customer service and complaints

Monitor stock, ordering, and inventory control

Achieve sales targets and improve performance

Handle cash, POS, and daily closing

Ensure store safety and compliance

Requirements

Minimum SPM or equivalent

Basic retail or customer service experience is an advantage

Good communication and interpersonal skills

Able to work shifts, weekends, and public holidays

Responsible and able to work independently or in a team

Basic communication skills in English / Malay (Chinese is a plus)



Job Benefits

Competitive salary with overtime (OT) pay. (shift schedule based on store operating hours).

EPF, SOCSO, and EIS contributions provided.

Training and career development opportunities.

Annual leave, medical leave, birthday leave, and other leave entitlements in accordance with company policy.